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Department Reviews
This service is designed to evaluate the specific performance of Commercial Lines, Small Business, Personal Lines, Employee Benefits and Life departments.
This engagement includes:
- Interviewing all department staff and employees who interact with them on a regular basis.
- Evaluating growth and sales strategies and marketing tactics.
- Comparing current business practices to best business practices for the department.
- Evaluating productivity and recommending performance improvements.
- Redesigning job descriptions, organizational structure, and management roles.
- Reviewing workflow and procedures and automation use.
- Evaluating compensation plans for producers and service staff and redesigning incentives.
- Recommending improvements and providing practical solutions for change.
- Setting action items for making changes.
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